Returns & Exchanges
At Paradox London, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn items in their original packaging. Please ensure that all products are returned in a resalable condition to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original Paradox London shoebox and secure them inside a protective mailing bag or box.
Attach the Label
Download and print your prepaid return shipping label from the portal, then affix it clearly to the outside of your package.
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
